File a Complaint

Complaints against a member of the SDHA:

  1. Must be delivered to the Registrar in writing and contain contact information of the complainant
  2. May be from a member of the public, a dental hygienist, a dentist or other employer
  3. Must be in regard to the actions of a current or former registrant of the SDHA

If you wish to register a complaint about a registered dental hygienist, you can do so by sending a complaint in writing that clearly explains the complaint and it must be signed and dated. It can be mailed to the SDHA Office at:

Saskatchewan Dental Hygienists’ Association (SDHA)
Attention: SDHA Registrar

Unit 320 – 350 3rd Ave N
Saskatoon, SK S7K 6G7

What Happens After Complaint is Filed?

Written complaints are reviewed by the Registrar and then referred to the Professional Conduct Committee for investigation. A copy of the complaint is provided to the dental hygienist named in the complaint at the onset of each complaint process. During the course of the investigation, an inspector may be appointed to assist in collecting information from witnesses, records and other documents.

A copy of the investigative report is sent to the dental hygienist, as well as to the complainant, for response. The Professional Conduct Committee then reviews both the investigative report and the responses from the complainant and the dental hygienist before making a determination.

After investigating, the Committee may decide: to take no further action; to take any action it considers appropriate in resolving the matter between complainant and registrant; to request that the registrant does not repeat the misconduct, undertakes an educational program, and/or consents to a reprimand or any other action specified by the Committee; or the Committee may direct the Registrar to issue a citation for a disciplinary hearing.